Shipping Policy

Aurora Tag proudly ships worldwide to bring warmth and comfort directly to your home, no matter where you are.

We work closely with reliable international logistics partners to ensure that every order is handled with care and delivered in the most efficient way possible.

Processing Time

All orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).
During this time, your item is prepared, packaged, and handed over to our shipping carrier.

You will receive a confirmation email once your order has been processed and shipped.

Estimated Delivery Times

Delivery times vary depending on your location:

  • Europe: 5 – 10 business days

  • United States & United Kingdom & Canada: 4 – 8 business days

  • Australia & New Zealand: 6 – 12 business days

  • Rest of the world: 8 – 15 business days

Please note that these are estimated delivery times and may vary due to:

  • Customs clearance procedures

  • Weather conditions

  • Peak seasons (such as holidays or promotional periods)

  • Carrier-related delays

Tracking Information

As soon as your order has been shipped, you will receive an email containing:

  • Your unique tracking number

  • A link to track your package in real time

Please allow up to 48 hours for the tracking information to update in the carrier’s system.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order.
From time to time, we offer promotions such as FREE SHIPPING on selected products or order values.

Aurora Cozy is not responsible for lost or delayed shipments due to incorrect addresses provided by the customer, so please double-check your information before completing your order.